Privacy Policy

1. Introduction

Raymoon Services Private Limited (“Raymoon”, “we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our recruitment and HR services.

By using our website or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services and website.

2. Information We Collect

We may collect the following categories of personal information:

Information you provide directly

• Identity data — full name, date of birth, gender
• Contact data — email address, phone number, postal address
• Professional data — CV/resume, work history, qualifications, certifications, references
• Application data — job preferences, salary expectations, availability
• Communication data — messages sent via our contact forms, chat widget, or email

Information collected automatically

• Usage data — pages visited, time spent, links clicked, referring URLs
• Device data — browser type, operating system, IP address
• Cookie data — session identifiers and preference cookies (see Section 7)

3. How We Use Your Information

We use your personal information for the following purposes:

• To match you with suitable job opportunities and share your profile with prospective employers (with your consent)
• To respond to enquiries, contact form submissions, and chat messages
• To process job applications submitted through our website or recruiters
• To send you relevant job alerts, service updates, and communication (you may opt out at any time)
• To fulfil our obligations to client organisations for staffing, payroll, and HR services
• To improve and maintain our website, services, and internal processes
• To comply with legal and regulatory obligations

We process your data only where we have a lawful basis to do so, including your consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.

4. Sharing Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

• Prospective employers — your CV and professional details are shared with client companies only when relevant to a specific role and with your awareness
• Service providers — trusted third-party vendors who assist us with IT infrastructure, email delivery, and data storage, bound by confidentiality agreements
• Legal authorities — when required to comply with applicable law, court order, or government request
• Business transfers — in connection with a merger, acquisition, or sale of assets, where your data may be transferred subject to equivalent privacy protections

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Specifically:

• Candidate profiles and CVs are retained for up to 3 years from the date of last activity, after which they are securely deleted or anonymised
• Contact form and enquiry data is retained for up to 1 year
• Application data submitted for a specific role is retained for up to 6 months after the vacancy is closed, unless you request earlier deletion
• Financial and payroll records for client employees are retained for the period required under applicable tax and labour laws

You may request deletion of your data at any time (see Section 6).

6. Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request erasure of your personal data where we no longer have a legitimate basis to retain it
• Restriction — request that we restrict processing of your data in certain circumstances
• Portability — receive your data in a structured, commonly used format
• Withdrawal of consent — where processing is based on consent, you may withdraw it at any time without affecting prior processing
• Objection — object to processing based on legitimate interests

To exercise any of these rights, please contact us at info@raymoon.in. We will respond within 30 days.

7. Cookies

Our website uses cookies and similar technologies to ensure the site functions correctly and to understand how visitors use it. We use:

• Essential cookies — necessary for the website to operate (e.g. session management). These cannot be disabled.
• Analytics cookies — help us understand page performance and usage patterns. No personally identifiable information is collected.
• Preference cookies — remember your settings and chat session within a single visit (session storage only; cleared when you close your browser).

You can control cookies through your browser settings at any time.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, disclosure, or destruction. These include:

• HTTPS encryption for all data transmitted to and from our website
• Restricted internal access to personal data on a need-to-know basis
• Regular review of our data handling practices

While we take reasonable precautions, no method of transmission over the internet is 100% secure. If you believe your data has been compromised, please notify us immediately at info@raymoon.in.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal data with them.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of the page. We encourage you to review this policy periodically. Continued use of our website or services after any update constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: